House Wash Agreement
At RJS Property ProZ, we want all our clients to understand our services and expectations. We feel it is important to be fully informed on the services and our expectations. Please fully review and let us know if you have any questions or concerns about any information contained in our agreement. We will require you to verify that you read and understood the terms and conditions agreement before we commence any work.
Authorization:
Client agrees to allow company on the property for the purposes of completing service requested. Client understands that the services will be completed in the timeframe given during the estimates. Due to unforeseen circumstances such as bad weather, the service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather. Company also has the permission to visit the property with little to no notice to assess service needs prior to the date of service, as well as to check completion after services have been completed. Client agrees to allow company to utilize their residential water source, via out door spigot, which will be turned on and easily accessible on the dates of service.
Risk and Releases of Liability Acknowledgement:
RJS Property ProZ technicians are well trained in the equipment used in the industry and take extreme precautions in making sure the company does not cause harm to your investment. RJS Property ProZ uses safe techniques on delicate surfaces. However, damage can still occur to any surfaces, due to poor maintenance, neglect to the property and/or low grade building materials. Prior to services done to home, any areas of concerns need to be addressed by homeowner. The homeowner assumes all risk and takes all responsibility for any damages that may occur.
House Wash Acknowledgement:
Client understands every blemish or flaw or existing oxidation will be more noticeable after cleaning. Vinyl sided houses that have not been maintained or have contact sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after cleaning. When your home is covered in debris, those blemishes may not stand out as much as it would be after it has been cleaned. Most of the time those issues are pointed out to client during estimate inspection or during cleaning process. Client understands that company may not find every flaw and is not reliable if it is more noticeable after wash unless it is found to be of negligence on company end. Client also understands if we do a site unseen estimate, based on provided photos, that we will not be able to note any flaws on exterior surface. Client also understands that our cleaning solution is specifically designed for our cleaning services and it will not cause any discolorations or damage to siding.
Plant life Acknowledgement:
Client understands that company has set procedures to ensure plant life around the area being cleaned is protected. Client understands that their Wash could be scheduled during midday sun and there could be potential for leaf burn. Customer is encouraged to water plants for an additional week to ensure plants health.
Roof Treatment Acknowledgement:
The client understands and acknowledges that all roofs react to treatment differently and results will vary. The cleaning solution used by the company is guaranteed to completely kill any damaging growths such as moss, algae, and lichens. After cleaning, the roof will shiow results but in most instances, it may take more time to completely remove the dead growth. This happens due to many factor such as age of roof, type of shingle, location, and the amount of accumulated build up. It is understood that there is potential to have some light brown areas that remain after treatment. These light brown areas are dead algae which appeared as black streaks prior to treatment. Moss and lichen growth will turn white after treatment. If anything should arise after roof wash, the client understands and agrees to wait 8-12 weeks for the brown and white areas to fade with the assistance of natural elements such as sun exposure and rain. If the brown and white areas remain after 12 weeks, the client should contact the company immediately in order a request a physical examination necessary for the company to determine the next steps.
Stains:
Some stains cannot be removed by soft washing or power washing. Tree sap, artillery fungus, spatters from stain and paints are examples of materials that cannot be removed by conventional means. We make every attempt to point these areas out to the customer when quoting the project. Sometimes these stains cannot be removed at all.
On The Day Of Services:
Please have water spigot activated and accessible. Please have all windows and doors shut tightly. Please have screens removed for better rinsing between windows, remove if you are having windows cleaned specifically. Please have all pet’s inside before and during service. Pets should be supervised for 24 hours after service. Please clear the work area of all items and remove all sensitive materials from areas being washed, such as door mats, flags, furniture, decorations and vehicles. Please avoid using water during cleaning service to avoid loss of water pressure. While the company has implemented procedures and processes to cover electrical outlets, we suggest client to shut off power to all external outlets and lights.
Exclusions and Limitations:
-Client agrees to allow RJS Property ProZ to utilize any photos, videos or reviews in the context of advertising for the company. The company will use these photos and videos without any compensation to the client. The media will be solely used for advertisement and training purposes.
-Damages must be discovered and reported to RJS Property ProZ within 3 day of completion of services.
-Payment is due upon completion of work unless other arrangements were made between the client and company. This contract is binding.